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Frequently Asked Questions2022-05-03T21:17:05+00:00
Whats your refund Policy?2022-05-04T08:28:19+00:00

We can offer a refund for your purchase of Smartbands and VIP Tables if not used.

For unforeseen circumstances you may not be able to come to Mallorca due to emergencies at home, we get that.

To process your refund, please forward your purchase confirmation email to [email protected] requesting a refund.

The refund will normally be processed within 3-5 working days.

Who are Magalluf Club Pass?2022-05-04T14:19:01+00:00

MCP / Magaluf Club Pass are a company that owns and operates the top 5 most popular nightclubs in the resort of Magaluf, Island of Mallorca, Spain.

Our Clubs are Bananas, Boomerangs, Carwash, Tokio Joes and Honeys, they are all within a couple of minutes walking distance from each other on the famous Magaluf Strip Punta Ballena.

I’ve Booked a VIP Table, What do we do?2022-05-04T14:20:11+00:00

Once you have booked your chosen VIP Package at your chosen MCP Venue simply turn up on the date you have booked with your printed confirmation and E-Ticket.

Our Door Staff will greet you, scan your QR Code and Check you in.

Our hostesses will then show you to your table and provide you with table service.

Is My Payment Secure?2022-05-04T14:21:47+00:00

Yes your payment is the VERY secure, your security and online safety is our top priority.

Magalluf Club Pass Website uses 256bit SSL (Secure Socket Layer) encryption provided by Encryption Everywhere which is subsidiary of Digicert Inc who are trusted by 90% of the top fortune 500 companies.

Magalluf Club Pass also partners with the biggest names in online payments.

Paypal & Stripe

Paypal you all know and recognise, you don’t need an account to pay, you can pay with a credit or debit card and know your payment is secure and safe, if you do use your account you know you have buyer protection, giving you that peace of mind.

Stripe is the most used payment gateway in the world and trusted by millions of companies around the world, Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1, This is the most stringent level of certification available in the payments industry.

Where do I collect my SMARTBAND?2022-05-11T19:50:49+00:00

Please ensure you have your printed confirmation email for Multi-Day Passes and for 1 Night Smartbands please bring the e-ticket with QR code with you on collection.

Low Season you can collect your SMARTBAND from Tokio Joes  (5th May – 1st June 2022) & (17th September Onwards)

High Season from the (2nd June until 17th September) you can collect your 1 Night SMARTBANDS from; Tokio Joe’s, Boomerangs & Banana’s

Multiday Passes of 3, 4 & 7 Night SMARTBANDS please collect them from Boomerang Nightclub ONLY (11pm until 1am ONLY)

If you paid a DEPOSIT, on collection of your SMARTBAND the remaining payment due can be paid with either card (Credit or Debit) or CASH at Boomerang Nightclub.

 

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